Shipping and Delivery
FREE SHIPPING FOR ORDERS OVER $80
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. Please allow 2-3 days for processing.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Australia-wide deliveries usually take between 2 and 7 days to arrive at their destination but can take longer from time to time.
International delivery zones | Time frame
Zone 1 - New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 6-13 working days
Zone 3 - Rest of the world | 10-15 working days
If more than 45 days have passed please email us at email@example.com to review the status of your order. Refunds will be handled through email if necessary.